17 Sep
Village
India
Selected intern's day-to-day responsibilities include:
1. Respond to customer inquiries through various communication channels, demonstrating excellent written and spoken English skills.
2. Provide prompt and effective solutions to customer issues, ensuring ultimate satisfaction and retention.
3. Collaborate with the content writing team to create engaging and informative customer support articles and blogs.
4. Assist in operations tasks, such as order processing, inventory management, and logistics coordination.
5. Utilize MS Excel to maintain accurate records of customer interactions, feedback, and trends for analysis.
6.
Proactively identify opportunities for process improvement and optimization in the customer service department.
7. Collaborate with cross-functional teams to ensure seamless communication and resolution of customer concerns.
Skill(s) required
- Content Writing
- English Proficiency (Spoken)
- English Proficiency (Written)
- Hindi Proficiency (Spoken)
- MS-Excel
- Operations
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
- Certificate
- Letter of recommendation
- Flexible work hours
- Informal dress code
- Free snacks & beverages
- Job offer
Number of openings
2
More information about this Customer Service/Customer Support Job
Please go through the below FAQs to get all answers related to the given Customer Service/Customer Support job
1. What are the job requirements to apply for this Customer Service/Customer Support job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service/Customer Support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service/Customer Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service/Customer Support position?
- Ans: There are immediate 2 job openings for Customer Service/Customer Support in our Organisation.
▶️ Customer Service/Customer Support
🖊️ Village
📍 India