17 Sep
MNR Solutions
Gurugram
Key Responsibilities :
- Handle Inbound Sales Calls : Attend to incoming inquiries from customers over the phone, providing information about products, services, pricing, and promotions.
- Lead Conversion : Convert inquiries into sales by understanding customer needs, offering appropriate solutions, and closing deals effectively.
- Customer Engagement : Build strong relationships with prospective customers by providing timely and accurate information, answering questions, and addressing concerns.
- Sales Target Achievement : Achieve monthly and quarterly sales targets by driving inbound sales and maximizing opportunities from each customer interaction.
- Follow-up :
Maintain consistent follow-up with potential leads to ensure conversion and customer retention.
- CRM Management : Record all customer interactions and sales progress in the CRM system, ensuring accurate and up-to-date records.
- Product Knowledge : Develop a comprehensive understanding of the company's automobile products and services to provide accurate information and recommendations to customers.
- Customer Feedback : Gather and report customer feedback to assist in improving products, services, and sales strategies.
- Team Collaboration : Work closely with the sales and marketing teams to ensure smooth lead management and sales operations.
Key Skills and Competencies :
- Proven experience of 4-6 years in inbound sales or telecalling, preferably within the automobile industry.
- Strong sales conversion skills, with a track record of meeting or exceeding sales targets.
- Excellent communication and interpersonal skills.
- Ability to build rapport quickly with customers and provide outstanding customer service.
- Proficiency in using CRM tools and sales management systems.
- Good organizational skills and attention to detail.
Qualifications :
- Experience in a sales or telecalling role, preferably in the automobile industry.
- Strong knowledge of automobile products and industry-specific customer needs.
(ref:updazz.com)
▶️ Inbound Sales/Telecalling Role - Automobile
🖊️ MNR Solutions
📍 Gurugram
Key Responsibilities :
- Handle Inbound Sales Calls : Attend to incoming inquiries from customers over the phone, providing information about products, services, pricing, and promotions.
- Lead Conversion : Convert inquiries into [...]
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