08 Oct
SEVEN CONSULTANCY
Solapur
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> JOB DETAILS
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> Manage large amounts of incoming calls
> Generate sales leads
> Identify and assess customers’ needs to achieve satisfaction
> Build sustainable relationships and trust with customer accounts through open and interactive communication
> Provide accurate, valid and complete information by using the right methods/tools
> Meet personal/customer service team sales targets and call handling quotas
> Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
> Keep records of customer interactions, process customer accounts and file documents
> Follow communication procedures, guidelines and policies
> Take the extra mile to engage customers
> FUNCTIONAL AREA
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▶️ Customer Care executive-Reputed BPO Industry-Solapur,Maharashtra, India-30k
🖊️ SEVEN CONSULTANCY
📍 Solapur