09 Oct
TalentEdge Recruitment Consultants
Anand
We are hiring a “Customer Service Representative” for one of the Leading Packaging Company. The position is based at Vallabh Vidyanagar, Anand, Vadodara.
Find more details about this job opportunity below
Job title: Customer Service Representative
Experience: 1 Year to 2 years, Freshers can apply
Industry: Logistic
Job Location: Vallabh Vidyanagar, Anand, Vadodara.
Educational Qualification: Any Graduate with good english communication
Job Responsibility:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Excellent communication and listening skills with good command of the English language.
- Handle many inbound and outbound calls to customers and clients.
CTC: Rs. 3.0/lpa to 3.60/lpa
Shift timings & working hours: 12PM to 9.30 PM Mon to Fri, Saturday -office closed , Sunday 10 Am to 5PM
▶️ Customer Service Representative
🖊️ TalentEdge Recruitment Consultants
📍 Anand