Customer Service Representative

Customer Service Representative

09 Oct
|
TalentEdge Recruitment Consultants
|
Anand

09 Oct

TalentEdge Recruitment Consultants

Anand

We are hiring a “Customer Service Representative” for one of the Leading Packaging Company. The position is based at Vallabh Vidyanagar, Anand, Vadodara.

Find more details about this job opportunity below

Job title: Customer Service Representative

Experience: 1 Year to 2 years, Freshers can apply

Industry: Logistic

Job Location: Vallabh Vidyanagar, Anand, Vadodara.

Educational Qualification: Any Graduate with good english communication

Job Responsibility:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.






- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Excellent communication and listening skills with good command of the English language.
- Handle many inbound and outbound calls to customers and clients.

CTC: Rs. 3.0/lpa to 3.60/lpa

Shift timings & working hours: 12PM to 9.30 PM Mon to Fri, Saturday -office closed , Sunday 10 Am to 5PM

▶️ Customer Service Representative
🖊️ TalentEdge Recruitment Consultants
📍 Anand

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