10 Oct
Optimum Info
Ghaziabad
Selected Intern's Day-to-day Responsibilities Include
- Develop a deep understanding of the supported software applications, analyze issues, identify resolutions, and communicate clearly
- Assist users in resolving their queries or issues raised through the organization's ticketing platform or other supported channels
- Escalate tickets requiring deeper technical knowledge or access to code to higher levels of support and provide assistance at all levels in due course
- Validate the resolution of issues in both pre-production and production environments once resolved
About Company: We are a business solutions company focused on the automotive, transportation, power sports, and equipment sectors.
We started operations in 2009 with our head office in Southern California, USA. We provide software development and services in India (Ahmedabad and Noida), with a global presence of offices in North America, Europe & Asia.
▶️ Software Application Support Engineering Internship in Noida, Ghaziabad, Noida
🖊️ Optimum Info
📍 Ghaziabad