11 Oct
HyreFox Consultants
Jaipur
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> Looking for candidates who can work from home
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> Minimum qualification is 10 + 2. Any graduate
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> Preferred Criteria:
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> - The candidate should be a self-driven, motivated, and task-driven individual who can learn fast and operate with minimal support from the Manager and Lead.
> - The candidate should ensure uninterrupted internet connectivity during the working shift so as to ensure maximum productivity
> - The candidate should ensure a ‘Work-like’ environment with no disturbance during work hours.
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> The ideal candidates should be comfortable in a fast-paced, multi-tasked, high-energy environment. They should be creative and can solve analytical problems with a passion for excellent customer service.
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> Eligibility Criteria
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> • Minimum qualification required 10+2
> • Fresher’s / Experience candidates can apply
> • Experienced candidates will have to provide relevant documents
> • Any candidates who cannot provide relevant experience/education documents will not be considered
> • Excellent written and verbal communication, comprehension, and problem-solving skills
> • Flexible to work night shifts / rotational shifts. Shift rotation happens every 2-3 months
> • Candidates awaiting final year results & appearing for final year examination can be interviewed, provided if they can join immediately.
> • All contractual employees will be on the company's payroll, the contract period will range between 4 months to 12 months.
> • Candidates applying for the role should be above 18 years of age
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> Candidate Should:
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> - Have excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
> - Have the Ability to empathize with and prioritize customer needs
> - Demonstrates interpersonal skills with a diverse customer base
> - Demonstrates conflict resolution, negotiation, and de-escalation skills
> - Demonstrates ownership to resolve challenging customer issues, escalating when necessary
> - Have the ability to determine customer needs and provide appropriate solutions
> - Maintain regular and reliable attendance, including the daily schedule as assigned
> - Be flexible with the working schedule; may be expected to work weekends,
holidays, and events
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> Other Details
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> - Keywords : .
> - Industry : Internet/Ecommerce
> - Employement Type : PERMANENT
▶️ Virtual Customer Support (Indian Voice)- Jaipur Full-Time
🖊️ HyreFox Consultants
📍 Jaipur