11 Oct
2COMs
New Delhi
Job Description
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> We are hiring for a Customer Support Executive role at the Delhi location.
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> Success Executive
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> Exp - 2- 6 yrs
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> Location: Delhi
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> Must-Have: Hands-on experience in any ticketing tool (Zoho/Service Now) + Excellent communication skill.
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> Job Description:
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> ● B.E./B.Tech/BCA /MCA or equivalent
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> ● Minimum of 2 years of experience
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> ● Familiarity with ticketing tool
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> functionalities, including ticket creation,
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> assignment,
escalation, and reporting.
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> ● Strong problem-solving skills and technical
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> aptitude.
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> ● Fluent English for effective interaction
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> with users and internal stakeholders.
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> ● Prior experience in providing IT support
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> services in a similar domain will be
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> advantageous.
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> Excellent Communication skills
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> Should have experience in any ticketing toll like service-now, zoho etc.
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> Requirements
> We are hiring for a Customer Support Executive role at the Delhi location. Success Executive Exp - 2- 6 yrs Location: Delhi Must-Have: Hands-on experience in any ticketing tool (Zoho/Service Now) + Excellent communication skill. Job Description:
● B.E./B.Tech/BCA /MCA or equivalent ● Minimum of 2 years of experience ● Familiarity with ticketing tool functionalities, including ticket creation, assignment, escalation, and reporting. ● Strong problem-solving skills and technical aptitude. ● Fluent English for effective interaction with users and internal stakeholders. ● Prior experience in providing IT support services in a similar domain will be advantageous. Excellent Communication skills Should have experience in any ticketing toll like service-now, zoho etc.
▶️ Customer Success Executive
🖊️ 2COMs
📍 New Delhi