11 Oct
Virtuvent
Malappuram
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>> Our company runs live broadcasts for enterprise customers, and we are looking to put together a team that can provide real-time support during live events:
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>> Responsibilities for this role are as follows:
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>> - monitor live streaming events for customers by watching content playback
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>> - monitoring video infrastructure to ensure video processing is healthy
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>> - monitor captions infrastructure to ensure captions are being generated correctly
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>> - interface directly with customers over zoom calls and slack chat
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>> The right candidate will have the following skills:
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>> - very organized with strong attention to detail
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>> - Be well spoken in front of customers, remaining professional under pressure.
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>> - have experience working with streaming video
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>> - have experience providing technical support to large customers
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>> - be comfortable multi-tasking and supporting multiple events at the same time
▶️ Live Streaming Support Engineer
🖊️ Virtuvent
📍 Malappuram