11 Oct
2COMs
New Delhi
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>> We are hiring for a Customer Support Executive role at the Delhi location.
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>> Success Executive
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>> Exp - 2- 6 yrs
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>> Location: Delhi
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>> Must-Have: Hands-on experience in any ticketing tool (Zoho/Service Now) + Excellent communication skill.
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>> Job Description:
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>> ● B.E./B.Tech/BCA /MCA or equivalent
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>> ● Minimum of 2 years of experience
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>> ● Familiarity with ticketing tool
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>> functionalities, including ticket creation,
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>> assignment, escalation, and reporting.
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>> ● Strong problem-solving skills and technical
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>> aptitude.
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>> ● Fluent English for effective interaction
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>> with users and internal stakeholders.
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>> ● Prior experience in providing IT support
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>> services in a similar domain will be
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>> advantageous.
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>> Excellent Communication skills
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>> Should have experience in any ticketing toll like service-now, zoho etc.
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▶️ Customer Success Executive
🖊️ 2COMs
📍 New Delhi