11 Oct
Corporate Resources
Secunderabad
Job Description
>>
>> - As the Account management Analyst, you will be responsible for ensuring that all our clients are happy with our digital patient experience suite
>> - You will work with a group of account managers (associates and senior associates) owning small, medium, and large healthcare accounts
>> - Together, you will work towards understanding each client s individual digital patient experience goals and help them get the most out of our products
>> - You will be responsible for metrics like practice health score, bookings, churn, cancellations, upsells, NPS, retention, renewals, etc
>> - Internally you will be responsible for building and scaling a world class account management team true to our core values,
performance driven, and passionate about changing healthcare for the good
>>
>> - Industry
>> - IT-Software / Software Services
>>
>> - Functional Area
>> - IT Software - Application Programming, Maintenance
>>
>> - Job Role
>> - Software Developer
>>
>> - Job Type
>> - Permanent
>>
>> Qualification
>>
>> - UG Qualification
>> - B.Tech/B.E - Computers
>>
>> - PG Qualification
>> - Any Post Graduate - Any Specialization
>>
>> - Doctorate
>> - Doctorate Not Required - None
>>
>> Desired Candidate Profile
>>
>> - 3+ years of people management experience
>> - Deep expertise in implementation, customer success, and account management for digital patient experience products
>> - A bachelor s degree with 60%+ marks
>> - Exceptional English communication skills
>> - Excellent data analytical skills in Excel, SQL will be a plus
>> - Entrepreneurial mindset with a solution-oriented approach
>> - Self-aware with high emotional intelligence
>> - Should demonstrate service-orientation and customer mindset
>> - Proven excellence in previous roles
▶️ Sr. Analyst - Account Management
🖊️ Corporate Resources
📍 Secunderabad