10 Oct
HDFC Bank
Ghaziabad
Interview Date: 11-Oct-24
Timings: 10:30 AM - 2:00 PM
Venue: HDFC Bank Ltd, G-2&3, Windshor Park Vaibhav Kand-5, Indirapuram, Ghaziabad
Role: Personal Banker- NRI, Preferred RM, Branch Manager
Job Name: Branch Manager
Responsibilities:
- Lead a result-oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management, Operation and risk.
- Own all branch-banking objectives and overall branch supervision, ensure achievement of overall Branch Targets by generating business and cross sales
- Key Customer Relationship Management & supervision of all High-Net-Worth customer programs
- Ensure all components of the branch sales model function as per design
- Complaints Handling
Job Name: Personal Banker - NRI
Responsibilities:
- Identify existing branch customers who meet Classic program criteria and flag them on the system to upgrade these customers under the program •
- Acquire new customers who meet product criteria and flag them on the system
- Regularly interact with the customer to build relationships and understand the profile
- Achieving MTD and YTD Revenue Targets
- Enhance the value/book size of the given portfolio
Job Name: Preferred Relationship Manager
Responsibilities:
- Responsible for including HNI customers into the Preferred programme and offering them a superior customer experience to enhance the profitability of the relationship by increasing the relationship size
- Liaising with PB/ Preferred RM to flag eligible customers form Classic/ Preferred portfolio
- Maintain the overall quality / hygiene parameters of the portfolio
- Cross selling products of the bank based on the customer need
- Advisory services to be offered based on the requirement in coordination with PBG
- Look for opportunities to cross sell any other product of the Bank, to ensure that HDFC Bank is a one stop shop & solution for all banking needs of the Preferred Customer
Desired candidate profile
- Any Graduate / Post Graduate
- Sales and Influencing Skills
- Banking Product & Process Knowledge
- Knowledge of Competition & Current trends in financial Industry
- Excellent communication skills
▶️ Walk-In Drive for Retail Branch Banking | Ghaziabad, Uttar Pradesh | 11-Oct-24
🖊️ HDFC Bank
📍 Ghaziabad