10 Oct
MM Nova Tech India
India
We are looking for a motivated Client Support Coordinator to join our team. In this role, you will be responsible for onboarding users and agents, ensuring they have a seamless experience with our platform. You will act as a primary point of contact, helping clients navigate our services and addressing any queries they may have. Key Responsibilities :
- Efficiently onboard new users and agents, guiding them through our processes.
- Communicate clearly and effectively with agents from various countries.
- Build strong relationships with clients, fostering a collaborative environment.
- Address and resolve client queries promptly to ensure satisfaction.
- Gather and report client feedback to enhance our services.
- Provide basic technical assistance and troubleshoot issues related to our platform.
- Stay updated on our products to deliver accurate information to clients.
- Collaborate with team members to ensure cohesive support.
Work Hours : 7 PM to 3 AM ISTQualifications :
- Excellent communication skills in English (verbal and written).
- Freshers are encouraged to apply; no prior experience is required.
- Strong willingness to learn and adapt in a fast-paced environment.
- Basic tech-savviness; familiarity with CRM tools is a plus.
- Ability to engage effectively with clients from diverse backgrounds.
- Strong organizational skills and attention to detail.
What We Offer :
- Permanent work-from-home position with a flexible setup.
- Opportunities for professional growth and skill development.
- A supportive team environment with exposure to an international client base.
(ref:updazz.com)
'घोटाले चेतावनी:
JORA एक नौकरी खोज इंजन है । हम एक भर्ती नहीं कर रहे हैं और किसी भी भर्ती प्रक्रिया का हिस्सा नहीं हैं। हमारे कार्यालय केवल ऑस्ट्रेलिया में हैं। हम नौकरी चाहने वालों से कभी संपर्क नहीं करते या चयन उद्देश्यों के लिए उम्मीदवार से कभी संपर्क नहीं करते। यदि आपको कॉल या मेल प्राप्त होता है (बाहर की @jora.com)
JORA से होने का दावा करने वाले व्यक्ति से आपको प्रासंगिक प्राधिकारियों से संपर्क करना चाहिए । उस व्यक्ति के बारे में आपकी सारी जानकारी के साथ । इसके अलावा, आपको साक्षात्कार चरण में संसाधित करने के लिए भुगतान करने की आवश्यकता नहीं होनी चाहिए। JORA उम्मीदवारों से कभी पैसे नहीं मांगते।
सावधान रहें और जागरूकindia ।
सादर,
JORA टीम ।
▶️ MM Nova Tech - Client Support Coordinator (0-2 yrs) Any Location/Anywhere in India/Multiple Locations/Remote (After-Sales/Customer Service)
🖊️ MM Nova Tech India
📍 India