Customer Support Executive (Non- Voice)

Customer Support Executive (Non- Voice)

Job details

Here’s how the job details align with your profile.

Pay

- ₹20,000 - ₹25,000 a month

Job type

- Full-time

Shift and schedule

- UK shift

Location

Mohali, Punjab

Benefits

Pulled from the full job description

- Provident Fund

Full job description

- Manage and process incoming data and information requests accurately and promptly.
- Assist in the preparation of reports, documentation, and other administrative tasks as required.
- Maintain and update databases and digital records to ensure data integrity and compliance.
- Collaborate with internal teams to resolve operational issues and enhance workflow processes.
- Monitor and track progress on assignments, ensuring deadlines are met.






- Provide support for various back-office processes, including data entry, order processing, and customer inquiries.
- Adhere to company policies and procedures while maintaining confidentiality and data security.

Requirements

- Bachelor’s degree or equivalent experience in business administration, operations, or related fields.
- Previous experience in a non-voice support or back-office role is preferred, but freshers are also encouraged to apply.
- Strong attention to detail and excellent organizational skills.
- Proficiency in using Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with database management software.
- Good written and verbal communication skills.
- Ability to work independently and as part of a team, demonstrating flexibility and adaptability.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Provident Fund

Schedule:

- UK shift

Education:

- Bachelor's (Preferred)

Experience:

- total work:





1 year (Preferred)
- Customer service: 1 year (Required)

Language:

- Hindi (Preferred)
- English (Required)

Work Location: In person

▶️ Customer Support Executive (Non- Voice)
🖊️ ZOUMA CREATIVE STUDIO
📍 Sahibzada Ajit Singh Nagar