12 Oct
Waveonline
Visakhapatnam
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> Job Title: Team Lead – AR (Revenue cycle)
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> Open Positions: 4
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> Location: Cochin & Coimbatore (Work from Office Only)
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> Experience: 5+ years in RCM, 2+ years in managing people & processes
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> Job Responsibilities:
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> - Lead and manage a team of 30+ AR associates, ensuring smooth daily operations.
> - Allocate daily work volumes effectively to meet client SLAs and turnaround times.
> - Support production efforts for client-specific processes and projects.
> - Plan and resolve issues related to work volumes, ensuring timely delivery.
> - Conduct quality assurance reviews to uphold high standards of service.
> - Set clear goals for the team, delegate tasks efficiently, and monitor execution.
> - Oversee daily team performance, track metrics, and ensure continuous improvement.
> - Motivate team members, identify training needs, and provide targeted coaching.
> - Collaborate closely with quality auditors to provide feedback and improve quality scores.
> - Handle and resolve client escalations effectively, maintaining client satisfaction.
> - Demonstrate expertise in End-to-End RCM processes with a focus on AR operations, particularly denial management.
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> Qualifications & Experience:
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> - Education: Bachelor’s degree or equivalent in healthcare administration, business, or a related field.
> - Experience: Minimum of 5 years of experience in US Healthcare RCM, with at least 2 years in a team leadership role. Current designation should be Team Leader/Team Coach/Process Coach (Immediate joiners preferred).
> - Strong knowledge of AR processes, denial management, and payer guidelines.
> - Proven ability to handle AR operations and improve key performance metrics.
> - Excellent interpersonal and communication skills to manage teams and client relationships.
> - Strong analytical, problem-solving, and decision-making skills.
> - Proficiency in AR software and tools, with solid understanding of HIPAA regulations and compliance standards.
> - Experience managing large teams in a fast-paced, dynamic environment.
> - Familiarity with insurance billing, coding (CPT/ICD-10), and payer contracts.
> - Proficiency in Microsoft Excel and reporting tools for data analysis.
> - Adaptability to evolving client needs and industry standards.
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> For more information, please contact:
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> - Rajalakshmi Kannan – 9526017766 –
> - Averin Xavier – 8590201716 –
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> Join Wave Online Infoway and become part of a dynamic team dedicated to excellence in AR operations within the US Healthcare RCM domain!
▶️ Team Lead AR
🖊️ Waveonline
📍 Visakhapatnam