Senior Consultant

Senior Consultant

Job Description

#

## Role Purpose
The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution.

## Do
- Bridging the gap between project and support teams through techno-functional expertise.
- For a new business implementation project, drive the end-to-end process from business requirement management to integration & configuration and production deployment.
- Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines.
- Provide techno-functional solution support for all the new business implementations while building the entire system from scratch.






- Support the solutioning team from architectural design, coding, testing and implementation.
- Understand the functional design as well as technical design and architecture to be implemented on the ERP system.
- Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production.
- Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions.
- Write code as per the developmental standards to decide upon the implementation methodology.
- Provide product support and maintenance to the clients for a specific ERP solution and resolve the day-to-day queries/technical problems which may arise.
- Create and deploy automation tools/solutions to ensure process optimization and increase in efficiency.
- Sink between technical and functional requirements of the project and provide solutioning/advice to the client or internal teams accordingly.
- Support on-site manager with the necessary details regarding any change and off-site support.






- Skill upgradation and competency building.
- Clear Wipro exams and internal certifications from time to time to upgrade the skills.
- Attend trainings, seminars to sharpen the knowledge in functional/technical domain.
- Write papers, articles, case studies, and publish them on the intranet.

## Stakeholder Interaction

### Stakeholder Type
- **Internal**
- Lead Consultant
- Reporting & updates
- Onsite Project Manager/Project Teams
- To provide off-site support and inputs as per client requirements
- **External**
- Clients
- For solutioning and provide support

## Display
### Competencies Required
Lists the competencies required to perform this role effectively:

#### Functional Competencies/ Skill






- **Systems Thinking** Understanding of the Wipro system (interrelatedness, interdependencies, and boundaries) and perform problem solving in a complex environment - Competent
- **Leveraging Technology** In-depth knowledge of and mastery over technology domain that commands expert authority respect Master
- **Functional/Technical Knowledge** - Specific to the functional and ERP system in-depth knowledge of the function processes and system and ERP functionality - Master

### Competency Levels
- **Foundation**
- Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.
- **Competent**
- Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.
- **Expert**






- Applies the competency in all situations and serves as a guide to others as well.
- **Master**
- Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization.

### Behavioral Competencies
- Formulation & Prioritization
- Innovation
- Managing Complexity
- Client centricity
- Execution Excellence
- Passion for Results

## Deliver
### Performance Parameters
No. | Performance Parameter | Measure |
-----|-----------------------------------|---------------------------------------------------------------------------------|
1. | Contribution to customer projects | Quality,





SLA, ETA, no. of tickets resolved, problems solved, # of change requests implemented, zero customer escalation, CSAT |
2. | Automation | Process optimization, reduction in process/steps, reduction in no. of tickets raised |
3. | Skill upgradation | # of trainings & certifications completed, # of papers, articles written in a quarter |

## Position Details
**Role:** SAP SD - Sales and Distribution
**Location:** Senior Consultant, Hyderabad, India
**Tech Hiring ID:** 3099844