Live Streaming Support Engineer

Live Streaming Support Engineer

Our company runs live broadcasts for enterprise customers, and we are looking to put together a team that can provide real-time support during live events:

Responsibilities for this role are as follows:

- monitor live streaming events for customers by watching content playback

- monitoring video infrastructure to ensure video processing is healthy

- monitor captions infrastructure to ensure captions are being generated correctly

- interface directly with customers over zoom calls and slack chat

The right candidate will have the following skills:

- very organized with strong attention to detail

- Be well spoken in front of customers, remaining professional under pressure.







- have experience working with streaming video

- have experience providing technical support to large customers

- be comfortable multi-tasking and supporting multiple events at the same time

▶️ Live Streaming Support Engineer
🖊️ Virtuvent
📍 Malappuram