13 Oct
Virtuvent
Malappuram
Our company runs live broadcasts for enterprise customers, and we are looking to put together a team that can provide real-time support during live events:
Responsibilities for this role are as follows:
- monitor live streaming events for customers by watching content playback
- monitoring video infrastructure to ensure video processing is healthy
- monitor captions infrastructure to ensure captions are being generated correctly
- interface directly with customers over zoom calls and slack chat
The right candidate will have the following skills:
- very organized with strong attention to detail
- Be well spoken in front of customers, remaining professional under pressure.
- have experience working with streaming video
- have experience providing technical support to large customers
- be comfortable multi-tasking and supporting multiple events at the same time
▶️ Live Streaming Support Engineer
🖊️ Virtuvent
📍 Malappuram