13 Oct
Breathe Well-being
Aligarh
About us:
We are helping 70M Indians to prevent, manage and reverse Type 2 Diabetes. Through our clinically verified digital well-being program, we help people with Type 2 Diabetes to reduce blood glucose, lose weight and stop medications in a fun and engaging way. We have a coach-led community-first approach which we combine with game design to deliver health outcomes. Our Net Promoter Score is 80 and more than 40% of our current customers are coming from word of mouth!
Backed by Y Combinator, Accel Partners, General Catalyst and Scott Shleifer, Global MD, Tiger Global, 3One4 Capital, and other leading institutional investors, Breathe Well-being is fortunate to have some of the world’s leading investors as its chief believers.
Founders:
Founders of Breathe Well-being, Rohan Verma (Ex McKinsey) and Aditya Kaicker (ex-Accenture), childhood friends and now 2nd-time founders, come with a decade of experience in the healthcare space. Having seen and managed these problems for their parents, the founders understand what it takes to help people build behavioral changes that address these chronic diseases and more importantly, what it takes to help patients sustain their health outcomes. This is how the idea of Breathe Well-being came to life.
Rohan is a certified CrossFit L2 trainer and a mindfulness coach and Aditya is an ACE-certified behavioral health coach; together, with their experience in Healthcare consulting, Health Coaching, and Game Design they bring in the right expertise to develop life-changing health programs.
About the Role:
The role will involve getting in touch with the users to solve their queries. While we onboard users in the program, they would need some hand holding to get them started smoothly.
Smooth onboarding, detailed explanation, and resolving their technical issues about the program/app are a few of the important requirements from the role.
Key Requirements -
1. Up to 2Yrs of Customer Support Experience
2. Excellent interpersonal and communication skills
3. Good Listening Skills
4. Detail-oriented
5. Critical thinker
6. Problem solver and customer-centered
7. Empathetic
8. Hustler
9. Graduation/PG with good scores
Compensation:
Industry Leading
▶️ Customer Support Specialist
🖊️ Breathe Well-being
📍 Aligarh