Senior Program Manager

Senior Program Manager

14 Oct
|
Client of freshersworld
|
Mumbai Suburban

14 Oct

Client of freshersworld

Mumbai Suburban

Senior Program Manager

- Help provide policies and procedures to operationalize incident management across the software organization
- Drive efforts to integrate incident inputs into a central incident management system
- Foster a culture of learning through retrospectives
- Provide visibility into key operational metrics
- Help teams analyze incident trends to uncover underlying problems to turn incidents into insights
- Conduct regular service reviews and drive prioritization of service improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership






- Demonstrated experience working with cross-functional teams to design and launch initiatives
- Excellent written, presentation, and verbal communication skills

▶️ Senior Program Manager
🖊️ Client of freshersworld
📍 Mumbai Suburban

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