14 Oct
Brighthead IT
Sahibzada Ajit Singh Nagar
Job details
Here’s how the job details align with your profile.
Pay
- Up to ₹35,000 a month
Job type
- Full-time
Shift and schedule
- Night shift
- US shift
Location
Mohali district, Punjab
Full job description
Job Description :
We are seeking a Customer Care Executive to join our international team. The ideal candidate will assist customers, manage inquiries, and ensure a positive customer experience. If you are a people person with strong communication skills, we would love to hear from you!
Responsibilities:
- Professionally handle customer calls, emails, and chat inquiries.
- Provide accurate information about our products and services, and resolve customer issues efficiently.
- Work closely with various teams to quickly address and resolve problems.
- Stay informed about our products, services, and company policies.
- Deliver high-quality service that aligns with our standards.
- Accurately record customer interactions in our system.
- Gather and document customer feedback to support continuous improvement.
- Manage multiple tasks while maintaining strong attention to detail.
Qualifications:
- Bachelor’s degree or equivalent experience.
- Previous experience in customer service, particularly in international environments.
- Excellent verbal and written English communication skills.
- Strong interpersonal skills.
Job Type: Full-time
Pay: Up to ₹35,000.00 per month
Schedule:
- Night shift
- US shift
Work Location: In person
▶️ Customer Care Executive "Female"(3+ yr Exp, Mohali)
🖊️ Brighthead IT
📍 Sahibzada Ajit Singh Nagar