15 Oct
2COMs
Mumbai
Job Description
Job Title: Assistant Manager – Internal Audits, Compliance, and Risk
Department: Internal Audits, Compliance, and Risk
Location: Mumbai
About the Role:
We are looking for a highly skilled Assistant Manager – Internal Audits, Compliance, and Risk to join our client team in Mumbai. You will work closely with the Senior Management to conduct audit engagements of the contact centre’s financial and non-financial operations, ensuring alignment with auditing standards and strengthening the organization’s risk management, control, and governance processes.
Key Responsibilities:
Audit Planning and Execution:
- Assist in developing the annual audit plan by gathering inputs from stakeholders and identifying audit priorities.
- Conduct spot checks and audits (process, compliance, and information security) as per the schedule.
- Create Standard Operating Procedures for key business processes to improve productivity.
- Execute audit activities effectively, ensuring all work is completed within established time and budget parameters.
- Validate audit conclusions with the operations team and review audit work papers for compliance with professional standards.
Audit Evaluation and Reporting:
- Draft and validate audit reports, ensuring data accuracy before submission to senior management.
- Maintain the incident tracker, conduct root cause analysis, and oversee corrective action implementation.
- Assist in presenting final audit assessments to senior management and the Audit Committee.
- Ensure compliance with UK and Indian audit regulations and communicate audit findings to all stakeholders.
Risk Assessment and Management:
- Identify key risks through business process mapping and review the Risk Framework with management.
- Prepare the Risk Control Matrix (RCM) and facilitate the implementation of annual risk assessments.
- Ensure the contact centre is audit-ready for external reviews by thoroughly assessing control environments.
- Recommend internal control improvements and operational efficiencies to mitigate identified risks.
Requirements
Education & Experience:
· Qualifications: CA/MBA/CPA/CIA or equivalent professional certification required. Degree in Accounting, Finance, or related field.
· Experience: Minimum of 5 years in internal audits and risk management,
· Other Key Skills:
- Strong IT skills, including advanced proficiency in MS Office, particularly Excel.
- Excellent problem-solving abilities,
attention to detail, and strong interpersonal and communication skills.
- Ability to work under pressure, manage deadlines, and function both independently and as part of a team.
Requirements
Qualifications: CA/MBA/CPA/CIA or equivalent professional certification required. Degree in Accounting, Finance, or related field. · Experience: Minimum of 5 years in internal audits and risk management, · Other Key Skills: Strong IT skills, including advanced proficiency in MS Office, particularly Excel. Excellent problem-solving abilities, attention to detail,
and strong interpersonal and communication skills. Ability to work under pressure, manage deadlines, and function both independently and as part of a team.
▶️ Assistant Manager - Internal Audit (Risk & Compliance)_Mumbai
🖊️ 2COMs
📍 Mumbai