15 Oct
2COMs
Kollam
Position : Trainer - CCE ( Customer care Executive )
Domain- Skill Development
Location : Kollam
Salary: Negotiable
Qualification & Experience : Any Diploma / Graduate with minimum 2-3 year as a CCE/ CRM / ITES Trainer
Job Description:
Take care of End to end development of candidate over the subject
Keep record of daily class attendance & monitor class progress
Conduct theory & practice sessions along with field visits
Submit all reports timely to center head and HO
communicate timely with center manager and HO
Effective delivery of training both theoretical and practical.
Ensuring the 100% attendance of the batch
Ensuring the optimum number of passing percentage
Taking effective participation in placement.
Guide mobilizers for the right candidate.
Requirements
Profile of a desire candidate :
Good Interpersonal Skills,Excellent communication and presentation skills.
Knowledge and Ability to use different training methodologies aligned
with audience profile
Presentable, Motivator and good leadership skills
Good people management and interpersonal skills
Extensive knowledge of learning principles and modern training techniques
An ability to manage the full training cycle
▶️ Customer care Executive Trainer Kollam
🖊️ 2COMs
📍 Kollam