15 Oct
Foxhog Ventures Corp. USA | India Office
Bikaner
Company Overview
Foxhog Ventures Corp is looking to Hire for Partner Company, Yani Green Industries Private Limited in Bikaner. Yani green is a leading manufacturer of Sustainable Products,
Job Overview
We are seeking a Customer Care Executive (Female) to join our dynamic team in Bikaner. This mid-level position offers a versatile employment type that includes options such as full-time, remote, freelance, and hybrid work arrangements.
The ideal candidate will have a maximum of 4 years of work experience and play a crucial role in driving customer and day to day strategies in alignment with our innovative investment solutions.
Qualifications and Skills
- Customer Care (Mandatory skill) :
Demonstrated experience and expertise in engaging with customers effectively and efficiently.
- Telecalling (Mandatory skill) : Proficiency in handling telephonic interactions while maintaining professionalism and courtesy.
- Office Management (Mandatory skill) : Ability to manage office tasks, ensuring a smooth operational workflow.
- Excellent communication skills : Capable of articulating thoughts and conveying messages clearly and concisely in verbal and written form.
- Empathy : Skilled in understanding and sharing the feelings of others to provide personalized service and support.
- Problem-solving : Aptitude in identifying issues quickly and offering logical, effective solutions to enhance customer satisfaction.
- Patience : Ability to remain calm and composed while handling challenging customer interactions and maintaining professionalism.
- Active listening : Expertise in listening effectively to understand customer needs, queries, and feedback thoroughly.
Roles and Responsibilities
- Manage and respond to customer inquiries promptly through various communication channels.
- Maintain a high level of customer satisfaction by addressing concerns and solving problems efficiently.
- Utilize telecalling skills to reach out to customers, gather feedback, and strengthen relationships.
- Coordinate with internal departments to ensure seamless service and issue resolution.
- Document customer interactions and insights to aid in improving service strategies.
- Monitor and report on customer feedback, adjusting approaches as necessary to enhance experience.
- Assist in office management tasks to support the daily operations of the office environment.
- Act as a brand ambassador for Foxhog, promoting company values and ensuring a positive public image.
14 hours ago
▶️ Customer Care Executive (Female)
🖊️ Foxhog Ventures Corp. USA | India Office
📍 Bikaner