17 Oct
ideaHelix
Kolhapur
We are seeking a Senior Business Analyst with extensive experience in the Telecommunication domain to join our dynamic team.
The ideal candidate will possess a deep understanding of telecommunications systems, processes, and technologies, along with strong analytical and problem-solving skills.
As a Senior Business Analyst, you will collaborate with cross-functional teams to gather business requirements, analyze data, and provide strategic insights that drive business improvements and innovation.
- Business Requirements Gathering : Collaborate with stakeholders to identify, capture, and document business needs and translate them into technical requirements.
- Telecom Process Expertise :
Analyze and optimize processes related to telecom networks, billing systems, customer service, and network management.
- Data Analysis & Reporting : Utilize data analysis techniques to extract actionable insights from telecom data, presenting findings to stakeholders.
- Solution Design : Work closely with technical teams to design solutions aligned with business needs, ensuring consistency with overall business goals.
- Stakeholder Management : Engage with business leaders, project managers, and vendors to ensure effective communication and delivery of solutions.
- Process Improvement : Identify and recommend process improvements to enhance operational efficiency, reduce costs, and improve customer satisfaction.
- Documentation : Create detailed business requirements documents (BRDs), use case documentation, and user stories.
- Telecom Systems Knowledge : Provide expertise on OSS / BSS, telecom billing systems, provisioning, and network infrastructure.
- Agile Methodologies : Act as a liaison between business and technical teams,
ensuring alignment and successful execution of Agile projects.
- Risk & Impact Assessment : Conduct thorough risk assessments and evaluate the business impact of new systems or enhancements.
Required Skills & Experience :
- 7+ years of experience as a Business Analyst with a focus on telecommunication projects.
- Strong knowledge of telecom industry standards, processes, and technologies
- Salesforce or Vlocity Background mandatory
- Experience working with telecom billing systems, CRM, network management tools, and provisioning platforms.
- Familiarity with Agile / Scrum methodologies and ability to write clear user stories and acceptance criteria.
- Experience with business process modeling and developing workflow diagrams.
Less than 1 hour ago
▶️ Senior Business Analyst(Salesforce & Vlocity)with Telecommunication experience-FTE with Ideahelix
🖊️ ideaHelix
📍 Kolhapur