Customer Services

Customer Services

Job Role:-

- Handle and respond to customer emails, providing updates as needed.
- Manage load acceptance and appointment bookings via email.
- Provide customers with ETA updates.
- Possess knowledge of tracking and tracing shipments.
- Proficient in using TMS (Transportation Management Systems).
- Experience in handling drayage shipments.
- Strong verbal and written communication skills.
- Excellent problem-solving and decision-making abilities.
- Understanding of the trucking industry.
- Maintain attention to detail and accuracy.
- Ability to multitask and prioritize tasks effectively.
- Prior experience in logistics customer service is required.

Qualifications:-

- Bachelor’s degree or equivalent.






- Strong written and verbal communication skills.
- Prior experience working with Canada-based trucking companies is preferred.

More information about this Customer Services Job

Please go through the below FAQs to get all answers related to the given Customer Services job

1. What are the job requirements to apply for this Customer Services job position?

- Ans: A candidate must have a minimum of fresher as an Customer Services

- What is the qualification for this job?

- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BSc

- What is the hiring Process of this job?

- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.







- This Customer Services is a work from home job?

- Ans: No ,its not a Work from Home Job.

- How many job vacancies are opening for the Customer Services position?

- Ans: There are immediate 1 job openings for Customer Services in our Organisation.