18 Oct
VSERVE EBUSINESS SOLUTIONS INDIA PRIVATE
Coimbatore
Job Description
Role & responsibilities
- Processing orders that have been received by phone or email, including arranging shipments, handling customer service issues, and updating records
- Tracking inventory levels to ensure that orders are filled accurately and efficiently
- Entering order details into computerized accounting systems to track costs and profits
- Communicating with customers about order status and shipping details as required
- Taking payment information over the phone or Internet from customers to process credit card transactions
- Answering questions about order status, shipment schedules, and product information to help resolve customer concerns
- Reviewing order forms to ensure that all required information has been provided
- Communicating with suppliers or manufacturers to obtain product information or status updates on orders
- Answering questions about products or services offered by a company to potential customers
- Excellent communication is a must
Preferred candidate profile
- Minimum 3 years experience in Order Processing - Purchase
- Exceptional attention to detail and accuracy
- Ability to work independently and meet deadlines
- Familiarity with Microsoft Office and Google Docs, SAP , ERP
- Strong written and verbal communication skills
- Shift Timing: ( Night Shift : As required by client: 06:00 pm to 03:00 am & 07:00 pm to 04:00 am).
- Work from Office only.
- Basic Order Management / Sourcing / Material Followup Experience.
- Good communication as it involves voice process.
- Good in Excel and Word.
- Basics of SAP / any ERP Software.
Share you resume with or Whatsapp 9750950175
Requirements
voice Customer Relationship Customer Service CSR voice process CSE customer support executive international voice process Customer Care Customer Retention Customer Support Operations customer support
Benefits
5 days working
Medical Insurance
PF
Paid Holidays
Requirements
voiceCustomer RelationshipCustomer ServiceCSRvoice processCSEcustomer support executiveinternational voice processCustomer CareCustomer RetentionCustomer Support Operationscustomer support
▶️ Customer Support _ Supply Chain Management
🖊️ VSERVE EBUSINESS SOLUTIONS INDIA PRIVATE
📍 Coimbatore