Infrastructure Specialist: System Administration

Infrastructure Specialist: System Administration

Job Description

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## Introduction
At IBM, work is more than a job its a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things youve never thought possible. Are you ready to lead in this new era of technology and solve some of the worlds most challenging problems? If so, let's talk.

## Your Role and Responsibilities
As an Infrastructure Specialist for the CIO Hybrid Cloud Z Platform & Strategy Team, you will be responsible for supporting CICS in the z/OS mainframe environment.





The candidate must have experience with current versions of the product in the market and understand the tools and applications for infrastructure support. In addition to daily steady state support, the professional should have a focus on innovation, like automation of repetitive tasks. The work will be performed in the Agile model, in a cooperative environment, interfacing with global teams. You will maintain, support, and help to enhance multi-technology monitoring and automated remediation systems which support all IBMs internal applications and systems. Youll have the opportunity to identify points of improvement in technical processes and propose new ways to do it through automation, help our customers resolve their pain points, and, through co-creation, define solutions that allow for improving the efficiency of their operations.

### Your primary responsibilities include:
- Provide technical support using problem determination and problem source identification skills.






- Utilize technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution.
- Recommend and implement optimization and automation to existing technical support tools, procedures, and processes and implement new tools.
- Provide training for and mentor others on the team.

## Required Technical and Professional Expertise
The professional should demonstrate deep knowledge of IMS in the z/OS mainframe environment, be able to solve complex problems, and have living experience in installation, configuration, high availability, root cause analysis, performance tuning, and security & compliance activities. Good communication, teamwork, and interest in learning new technologies are essential. Experience in working with global teams, with people from several locations is necessary. Autonomy to work without supervision,





targeting to achieve agreed-upon goals and with an innovative mindset is required. Fluent English, both written and spoken, is essential. Availability for 247 support, according to business needs, is required.

## Preferred Technical and Professional Expertise
- Experience in another technology (DB2, IMS, WAS, or MQ) is a plus.
- Zowe, Ansible for z/OS, DevOps, Machine Learning.

## Locations
**Role:** Infrastructure Specialist: System Administration
**Location:** Multiple Locations
*See All*
Bangalore
Hyderabad

## Category
Software Engineering






**Employment Type:** Full-Time
**Travel Required:** No Travel
**Contract Type:** Regular
**Company:** (0063) IBM India Private Limited
**Req ID:** 722490BR

▶️ Infrastructure Specialist: System Administration
🖊️ IBM India
📍 Secunderabad