17 Oct
Google India
Secunderabad
Job Description
Job Title: Policy Enforcement Manager, Trust and Safety Operations, YouTube
Location: Hyderabad, Telangana, India
Experience Level: Mid
Job Type: Full-time
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Minimum Qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.
Preferred Qualifications:
- Experience in content policy, anti-abuse, reviewing online content, and identifying abuse trends or working in news or policy.
- Experience with SQL and spreadsheets.
- Ability to build relationships with cross-functional partners across geographies.
- Ability to use data to drive strategy and business action.
- Excellent written and verbal communication skills, with the ability to confidently brief executives.
- Excellent problem-solving, critical thinking, and investigative skills.
About the Job
Fast-paced, dynamic, and proactive, YouTubes Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
As a Policy Enforcement Manager, you will be responsible for working with a global team from Policy, Enforcement, Product, Engineering, Tools, Legal, and other teams to prevent violative content from appearing on the site.
You will evaluate abuse trends and quality within vendor operations, and develop creative solutions to address quality, workflows, and processes. You will review decisions about the appropriateness of different content, including considerations of cultural and political sensitivities. You will review graphic, controversial, and offensive video content in line with YouTubes community guidelines.
At Google, we work hard to earn our users trust every day. Trust & Safety is Googles team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam, and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers,
we work to reduce risk and fight abuse across all of Googles products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Responsibilities
- Track and monitor performance against key metrics, turning data into actionable stories for cross-functional teams.
- Manage content escalations, providing data and content-driven insights and implementing solutions.
- Research and stay up-to-date on key trends and suspicious patterns across policy areas. Ensure effective implementation of policy by drafting guidelines for reviewers.
- Oversee enforcement quality across policy areas, including calibrations with vendor teams. Work cross-functionally, think strategically, and keep the users safe while protecting free speech.
- Provide operational and policy expertise to our Product, Engineering, and User Experience teams. Support the development of automated enforcement solutions.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status,
pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company, and in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
Note: Google does not accept agency resumes. Please do not forward resumes to our jobs alias,
Google employees, or any other organizational location. Google is not responsible for any fees related to unsolicited resumes.
▶️ Policy Enforcement Manager, Trust and Safety Operations, YouTube
🖊️ Google India
📍 Secunderabad