17 Oct
Google India
Secunderabad
Job Description
Policy Enforcement Manager, Trust and Safety Operations, YouTube
- Location: Hyderabad, Telangana, India
- Experience Level: Mid
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.
Preferred qualifications:
- Experience in content policy, anti-abuse, reviewing online content, and identifying abuse trends or working in news or policy.
- Experience with SQL and spreadsheets.
- Ability to build relationships with cross-functional partners across geographies.
- Ability to use data to drive strategy and business action.
- Excellent written and verbal communication skills, with the ability to confidently brief executives.
- Excellent problem-solving, critical thinking, and investigative skills.
About the job Fast-paced, dynamic, and proactive, YouTubes Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
As a Policy Enforcement Manager, you will be responsible for working with a global team from Policy, Enforcement, Product, Engineering, Tools, Legal and other teams to prevent violative content from appearing on the site. You will evaluate abuse trends and quality within vendor operations,
and develop creative solutions to address quality, workflows and processes. You will review decisions about the appropriateness of different content, including considerations of cultural and political sensitivities. You will review graphic, controversial, and offensive video content in line with YouTubes community guidelines.
Responsibilities:
- Track and monitor performance against key metrics, turning data into actionable stories for cross-functional teams.
- Manage content escalations, providing data and content-driven insights and implementing solutions.
- Research and stay up-to-date on key trends and suspicious patterns across policy areas. Ensure effective implementation of policy by drafting guidelines for reviewers.
- Oversee enforcement quality across policy areas, including calibrations with vendor teams. Work cross-functionally, think strategically, and keep the users safe while protecting free speech.
- Provide operational and policy expertise to our Product, Engineering, and User Experience teams. Support the development of automated enforcement solutions.
▶️ Policy Enforcement Manager, Trust and Safety Operations, YouTube
🖊️ Google India
📍 Secunderabad