17 Oct
Google India
Secunderabad
Job Description
Technical Operations Manager, Techstop Support
Location: Hyderabad, Telangana, India
Minimum Qualifications:
- Bachelor's degree in Computer Science, related technical field, or equivalent practical experience.
- 5 years of technical experience working as an individual contributor.
- 5 years of experience managing a team of engineering or technical operations professionals.
- Experience with operating systems internals and administration or networking.
Preferred Qualifications:
- 3 years of experience building, hiring, and developing a team.
- Experience leading regionally or globally distributed teams.
- Experience identifying opportunities to improve team efficiency and effectiveness through automation.
- Experience leading people through change while maintaining the ability to adjust to changing technology and make decisions with limited information.
- Ability to prioritize and manage across multiple, often time-sensitive initiatives.
- Excellent organizational, communication, leadership, and customer service skills.
Responsibilities:
- Inspire, grow, and develop talent while setting direction for the team, and lead through outcomes rather than tasks.
- Collaborate with partner teams and leadership to achieve shared objectives, provide strategic insight, and lead continuous improvement efforts in customer service and operations.
- Oversee the design and operation of various cloud-based services, systems, and applications. Drive results by analyzing information needs and specifying technology to meet those needs.
- Direct regional operations and set priorities between systems development, maintenance, and operations. Identify process improvement opportunities and deliver on strategic initiatives.
- Lead hiring and career development for the team across a variety of technical disciplines.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing equal employment regardless of various factors. For more information, please refer to Google's EEO Policy.
Note: Google does not accept agency resumes.
This job description outlines the role of a Technical Operations Manager at Techstop Support, focusing on technical support, team leadership,
and operational efficiency within a technology company. It highlights qualifications, responsibilities, and the culture of equal opportunity at Google.
▶️ Technical Operations Manager, Techstop Support
🖊️ Google India
📍 Secunderabad