19 Oct
DBS Bank
Mumbai
Business Function
Group Technology and Operations (T&O;) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O;, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
Managing the Operations of Import Payments Team
Key Accountabilities
- Monitoring and Processing of Trade finance transactions as per Internal process and strictly adhering to the External & Regulatory Guidelines.
- Maintaining the Client services as per expectations at the desired levels and manage all the stake holders.
Job Duties & responsibilities
- Monitoring and Processing of Processing of Advance import , Direct Import payments , collection payment and FLC / ILC bill payments
- Knowledge on Nostro Reconciliation and rules pertaining to such Recon.
- Knowledge of R returns , IDPMS
- Provide support as needed in the various departments, including reporting, making/checking of transactions, creation of PPTs, customer service as needed.
- Strengthen relations with the various stake holders and the client facing branches Interacting with the relationship managers and products and internal teams to resolve all payment queries and issues promptly.
- The Job will also include internal and external customer meetings, hence should possess strong interpersonal, analytical and presentation skills.
- Understanding & highlighting the risks in the process, and work on process improvements
- Constantly monitor the productivity of the team,
create effective back up & ensure transparent conduct of the employee assessment process.
Required Experience
- Should be having capabilities to effectively handle all types of customer complaints, enquiries Queries.
- Interacting with external service providers and correspondents like, beneficiary bank / issuing bank regarding any clarification with respect to Trade transactions.
- Excellent Client / Customer management skills, business orientation.
- Be capable to ensure smooth transition without impacting customer deliverables, to manage processes and metrics on a day-to-day basis,
- A positive and attitude to work in a team and provide proper assistance and support to the team as required,
- Capability to identify areas of risk and suggestions to mitigate.
Education / Preferred Qualifications
- Graduate / Postgraduate
Core Competencies
- Strategizing and Problem-solving skills
- Thorough Knowledge on FEMA, managed trade finance operations with minimum experience of 8- 10 years.
- Preferred having Knowledge of Trade/and A2 payments.
- Knowledge of UCP 600, ISPB, URDG
Technical Competencies
- Good knowledge on Microsoft applications
- Overview of systems used in Trade operations.
- Functional Knowledge in handling SWIFTs
Work Relationship
- Excellent communication skills
- Presentation skills
▶️ Senior Officer, Specialist, Trade Operations, Corporate Banking, Technology And Operations
🖊️ DBS Bank
📍 Mumbai