21 Oct
Dhanasekar Yogavalli (Proprietor Of Vertical Solutions)
Chennai
Description
We are seeking a Technical Support Engineer (Male) to join our team. The ideal candidate should have 0-0 years of experience in the job market in India. The candidate should possess excellent communication skills and should be able to troubleshoot technical issues efficiently. The role will involve working with customers to resolve technical issues and providing support to the technical team.
Responsibilities
- Provide technical support to customers over email, phone, and chat
- Diagnose and troubleshoot technical issues reported by customers
- Work with the technical team to resolve complex technical issues
- Document technical issues and solutions in the knowledge base for future reference
- Provide training to customers on the use of products and services
- Participate in product testing and provide feedback to the product team
Skills and Qualifications
- Bachelor's degree in Computer Science or a related field
- Excellent communication and interpersonal skills
- Basic understanding of computer systems and networks
- Ability to diagnose and troubleshoot technical issues
- Familiarity with programming languages like Java, Python, and C++
- Experience with operating systems like Windows and Linux
- Ability to work in a team environment and collaborate effectively
▶️ Hiring for Technical Support Engineer (Male)
🖊️ Dhanasekar Yogavalli (Proprietor Of Vertical Solutions)
📍 Chennai