21 Oct
KSVL Services
Mumbai
A **Front Office Executive** is responsible for managing the reception area, handling inquiries, and performing various administrative duties to ensure smooth operations. Below is a typical job description for this role:
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### **Job Title:** Front Office Executive
### **Reports To:** Office Manager/Operations Manager
### **Job Summary:**The Front Office Executive serves as the first point of contact for clients, visitors, and employees. They manage the front desk operations, provide administrative support, and ensure that the front office is organized and running smoothly.
### **Key Responsibilities:**
1. **Reception Duties:**
- Greet visitors, clients, and employees with a professional and friendly demeanor.
- Answer, screen,
and forward incoming phone calls.
- Handle inquiries and direct individuals to the appropriate department or personnel.
2. **Administrative Support:**
- Maintain office security by following safety procedures and controlling access via the reception desk (e.g., issue visitor badges).
- Assist in scheduling appointments, meetings, and conference rooms.
- Handle incoming and outgoing mail, couriers, and deliveries.
- Maintain and update office records, including client databases and employee directories.
3. **Customer Service:**
- Address client or visitor queries in a polite and professional manner.
- Provide information and assist with resolving any issues or concerns.
- Ensure a positive and welcoming atmosphere at the front office.
4. **Office Management:**
- Monitor and ensure the front desk is neat, organized, and stocked with necessary office supplies.
- Coordinate with internal departments and vendors for office supplies, equipment maintenance, and other needs.
- Manage the booking of travel arrangements, accommodations, and events, if required.
5. **Other Duties:**
- Assist with various clerical tasks such as filing, photocopying, faxing, and data entry.
- Perform other related duties as assigned by management.
### **Skills and Qualifications:**
- High school diploma or equivalent (additional certification in office management or administrative training is a plus).
- Proven experience as a front desk representative, office administrator, or similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong communication and interpersonal skills.
- Customer service-oriented with attention to detail.
- Ability to multitask and manage time efficiently.
- Problem-solving attitude and the ability to remain calm under pressure.
### **Work Environment:**
- This role typically requires working in an office environment, dealing with visitors and employees in person or via phone and email.
- May involve sitting for extended periods and light physical activity, such as lifting office supplies.
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More information about this Front Office Executive Job
Please go through the below FAQs to get all answers related to the given Front Office Executive job
1. What are the job requirements to apply for this Front Office Executive job position?
- Ans: A candidate must have a minimum of fresher as an Front Office Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA
- What is the hiring Process of this job?
- Ans:
The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Front Office Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Front Office Executive position?
- Ans: There are immediate 1 job openings for Front Office Executive in our Organisation.
▶️ Front Office Executive Jobs Opening in KSVL Services Pvt Ltd at Kurla, Madipakkam, Mumbai, Chennai
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