23 Oct
Tekwissen India
Tamil Nadu
Overview:
TekWissen Group is a workforce management provider throughout the India and many other countries in the world. The below client is a subsidiary of Client Motor Company for its operations in India and its Head Quarter is in Sholinganallur, Chennai, Tamil Nadu. This Client also has integrated manufacturing facilities in Sanand, Gujarat. Job Title: Software Engineer Practitioner Location: Chennai TN ,600119 Duration: 24 Months Work Type: Onsite Position Description:
- Day to day development of call flows using Cisco ICM/CVP-VXML Scripting
- JAVA.
- SQL DB
- Cyara automated testing tool
- Nuance Mix Design skill set
- Visio Tool expertise
- Splunk
- CICD knowledge and Agile Methodology
- Software development includes new projects, maintenance, small changes and diagnostics of operational defects delivered in sprints.
- Created test driven development using test cases created by automated testing software (Cyara)
- Work collaboratively with both infrastructure and development teams to diagnose production support issues
Skills Required:
- Cisco CVP, Java, Rest Web Services, UCCE, ICM
Skills Preferred:
- Nice CXOne IVR application development, Conversational AI / Voicebots using Google Dialog flow CX
Experience Required:
- 5+ years of experience in working on CISCO UCCE development Strong knowledge and experience in IVR call flow development:
Experience Preferred:
- 2+ Yrs of experience in CCaaS migration and building of conversational AI
Education Required:
- BE or Equivalent
TekWissen Group is an equal opportunity employer supporting workforce diversity.
▶️ Software Engineer Practitioner
🖊️ Tekwissen India
📍 Tamil Nadu