Key Account Manager - Sales - eCommerce

Key Account Manager - Sales - eCommerce

B2B Telesales

OLX : Overview

Industry : E-commerce platform (buying and selling platform)

Divided into to Categories :

1. Autos : Cars, bikes, etc.

2. Non-Autos : Real estate, goods, furniture, electronic, jobs etc.

Key Account Manager - Telesales (B2B)

Main Role :

- Build strong relationships with dealers across different categories (Autos, Non-Autos).

- Sell OLX subscriptions to dealers over the phone.

- Ensure long-term business success by understanding customer needs.

Job Responsibilities :

1. Identify Dealer Needs : Understand what each dealer (car dealers, real estate agents, furniture sellers, etc.) needs to grow their business.

2. Sell OLX Subscriptions :





Explain OLX's subscription packages that will help dealers reach more buyers and boost their sales.

3. Maintain Relationships : Develop trust with dealers so they continue using OLX instead of turning to competitors.

4. Handle Issues : Address any problems the dealers face with the platform, ensuring satisfaction and long-term collaboration.

5. Report Progress : Regularly update internal teams on sales progress and forecast future sales.

Key Skills Needed :

- Strong communication and relationship-building.

- Ability to understand customer needs and propose solutions.

- Problem-solving to resolve any issues quickly.

- Experience in telesales and B2B communication