23 Oct
RingCentral
Kannur
We’re currently looking for an experienced Site Reliability Engineer (SRE) to join the RingCentral Collaboration team. As a SRE, you will be responsible for maintaining and improving uptime and availability across several of our services. You will play a crucial role in ensuring the reliability, performance, and availability of our services by identifying potential issues, and proactively resolving them. The ideal candidate should have a background in various service observability platforms as well as experience with containerization using Kubernetes, message queuing systems like Kafka, and SQL/NoSQL databases. Programming experience is desired for the role.
Job Duties:
-Collaborate with development and operations teams to integrate monitoring solutions into the software development lifecycle and operational processes.
-Define, propose, and drive efforts to continually improve monitoring, troubleshooting, and self-healing for our services.
-Design and implement redundancy, failover mechanisms, and load-balancing strategies to ensure system reliability.
-Conduct risk assessments and identify potential points of failure in the infrastructure and propose solutions to fix it.
-Respond to (on-call) and take actions to mitigate incidents and outages.
-Be on top of capacity requirements in a growing environment.
-Actively work with various teams’ codebases to extend observability and improve uptime.
-Represent the team in global incidents resolution, and participate in on-call rotation.
To succeed in this role you must have experience in:
-Proven experience as an SRE or similar role of 6+ years.
-Problem-solving and troubleshooting skills.
-Linux in-depth knowledge.
-Knowledge of one of the programming languages (see Preferable technology stack).
-Experience with cloud platforms.
-Knowledge of one or more of the configuration management tools.
-Ability to work in a diverse multicultural environment, communicating with globally distributed teams.
-Team player with self-start ability and strong drive to dig deeply and solve problems.
-Fluent in spoken and written English.
Preferable Technology Stack:
-OS: Linux (CentOS/RedHat/Oracle/Amazon Linux)
-Programming languages: Python, JavaScript, Go, Java
-Cloud: AWS, Azure, GCP
-Containerization: Kubernetes
-Distributed Log: Kafka, ELK stack
-Monitoring: Zabbix, Prometheus, Alertmanager, Grafana
-DBs: VictoriaMetrics, MongoDB, PostgreSQL, MySQL
-IaaC: Ansible, Terraform
-GitOps:
ArgoCD
-CI: Gitlab CI, Jenkins
-VCS: GitLab
-HA: Nginx Proxy
Desired Qualifications:
-B.S in Computer Engineering, Computer Science, or equivalent experience with 4+ years of related experience
-Proven experience with influencing the software engineering of cloud/SaaS services
-Familiarity with AI, LLM, and various related technologies
-Deep understanding of the DevOps Lifecycle and application of it within organizations
▶️ Senior DevOps Engineer
🖊️ RingCentral
📍 Kannur