22 Oct
Infogain
Mumbai
Job Description
: Application Support Engineer (Standard)
Location: Bangalore, India
Posted on: August 16, 2024
ROLES & RESPONSIBILITIES
- New Projects/CRs development using ServiceNow, including backend and front-end applications.
- Participate in Review and Audit of applications to follow standard processes and meeting the agreed SLAs.
- Understand and translate the requirement into Designs.
- Design HLD and LLD.
- Maintain the source code, update set, and code base of ServiceNow.
- Develop applications using best practices which include design patterns, following best coding techniques, and Naming conventions.
- Review the code of his team mates using the coding standard checklist.
- Unit Testing the Application and Support the SIT/QA/Production verification.
- Provide support to L3 team and warranty period for production applications.
- Follow SDLC Process and create relevant documents like LLD, Development, Unit Test, release, operational procedure.
- Performs other duties as required by the higher levels of supervision.
Requirements:
- Bachelors Degree in Software Engineering, Computer Science, or equivalent from an accredited university.
- A minimum of Five(5) years of experience in IT Application Development with 4 years on ServiceNow design and development.
- Experience and Knowledge of JAVA Scripting, Oracle SQL, PL/SQL, DDL, DML, and MySQL is mandatory.
- Experience with ServiceNow Configuration Items: Business Rules, Tables, Workflow, Flows, etc.
EXPERIENCE: 4.5-6 Years
SKILLS
- Primary Skill: Application Support Engineer
- Sub Skill(s): Application Support Engineer
- Additional Skill(s): Application Engineer, Application Support Engineer
ABOUT THE COMPANY
Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).
Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore,
with delivery centers in Seattle, Houston, Austin, Krakw, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.
▶️ Infogain looking for Application Support Engineer (Standard), Bangalore, India 4.5-6 Years Experience in Application Su
🖊️ Infogain
📍 Mumbai