General Manager Operations

General Manager Operations

*Job Title: General Manager (Operations)-Rigid Packaging*

*Location: Ghana, Africa*

*Scope of the role Manufacturing, Rigid and Sacks Vertical*

*Role Summary:*

Effectively manage end to end Manufacturing, Production, Sales, Marketing and allied activities of all Units of the Rigid Business in Ghana. The purpose of the job is to achieve the Top line & Bottom Line in line with the Business Strategy of the Organization. Responsible for holistic P & L Account for the Division.

1. *Business Strategy, Budgeting and Costing:* Develop and oversee strategic business planning, budgeting, costing, pricing, forecasting, and financial accountability for the Rigid Vertical to ensure profitability and operational efficiency.
2.





*Production and Quality:* Develop and execute comprehensive strategies for production, equipment maintenance, new product development, quality assurance, and achievement of production targets.
3. *Sales & Collections:* Develop and execute sales strategies, manage collections, expand customer base through market development, and monitor sales performance to drive growth.
4. *Market Research and New Product Launch:* Conduct ongoing market research to explore expansion opportunities, implement ATL & BTL activities for brand building.
5. *Procurement and Project Management:* Ensure timely procurement to meet production and project targets, maintain sufficient raw material availability, and execute projects on time and within budget while meeting specified requirements.
6. *Inventory Management and Cost Control:* Ensure optimal plant spare inventory and raw material availability through effective inventory management, monitor manufacturing expenses closely
7. *Environmental,





EHS and Public Relations:* Ensure production operations comply with Pollution Control Board norms, implement robust health and safety processes, and cultivate relationships with local bodies, departments, and government authorities.
8. *People Development and Culture Enablement:* Recruit staff, budget manpower, review performance, provide training and development, and promote a positive work environment as a culture enabler.

*Key performance indicators:*

1. Business Strategy, Budgeting and Costing: Achieve an annual profitability margin of at least 15% compared to budgeted targets.
2. Production and Quality: KPI: Achieve 95% of planned production output annually.
3. Sales & Collections: Increase customer base by 15% annually and maintain customer retention rate above 85%.






4. Procurement and Project Management: Achieve cost savings of 10% through improved procurement practices annually.
5. Environmental, EHS and Public Relations: Achieve 100% compliance with environmental regulations based on annual audits. Experience:
6. People Development and Culture Enablement Ensure an 85% favorable rating for work environment and culture, while effectively attracting and retaining top talent.

*Position's requirements:*

1. Education: Degree in Engineering, Manufacturing, or a related field (Master's degree preferred).
2. Min 10 years of experience in manufacturing, with on rigid, bottles and sacks preferably.
3. Proven track record of leading large-scale manufacturing projects and teams.
4.





Strong analytical skills to assess performance metrics and identify improvement opportunities
5. Experience with lean manufacturing, Six Sigma, or other continuous improvement methodologies.

▶️ General Manager Operations
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