24 Oct
Kotak Mahindra Bank
Nagpur
Branch Relationship Manager - BRANCH BANKING - Branch Banking
JOB DESCRIPTION
JOB ROLE
: Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers. . Sources new bank customers through external individual efforts and acquisition channel. . Cross sells bank products to existing set of Branch customers which are mapped. . Informs customers of new products or product enhancements to further expand the banking relationship. . Plans and conducts special sales initiatives and events for prospective and existing clients. . Coordinates with other group companies to provide seamless access to other products. . Maintains complete relationship record for assigned customer accounts. .
Tracks customer complaints/queries and turnaround times for customer satisfaction JOB REQUIREMENT: . Graduate - 3 -5 years of experience . Post Graduate - 2 -3 years of experience . Customer orientation . High energy and drive AMFI / IRDA certified is preferred