25 Oct
Maropost
Sahibzada Ajit Singh Nagar
Were Maropost-India, a 2022 Great Place To Work certified company and Canadas 4th fastest growing tech company as named by Profit 500! Our Software as a Service Marketing Cloud technology provides organizations with a single platform to connect with customers via marketing automation, mass and transactional email, social media, mobile messaging, landing pages, and ecommerce.
Our platform is used and trusted by thousands of brands worldwide to maximise their revenue. Our unified ecommerce platform empowers thousands of B2B and multi-channel ecommerce businesses, big and small, to achieve more. From online stores, POS terminals and marketplace connections, to inventory, order management and shipping, our all-in-one platform connects it all.
Were on a mission to build the most technically advanced marketing & ecommerce platform in the world coupled with unsurpassed customer service and support.
About the Position:
Maropost is looking for a client-focused and detail-obsessed individual to join our Mohali office. If you're passionate about Customer Success, want to work with other brilliant people, and are eager to learn (and have fun) along the way, Maropost is the place for you.
What you'll bring to Maropost:
Written & Communication Skills Advance level
Exposure to working in night shifts
Hands on troubleshooting skills Technology level
Ability to adapt to situations and changes
A go-getter attitude
Ability to function with limited supervision
Hands on client communication through Chat and Email
Team Player
Experience in working under pressure
Quick leaner
Good understanding of HTML,CSS & Mysql
An out of the box thinker & a quick leaner at the technology front
4-5 years of SaaS work experience
Understands SDLC
Experience in interacting & working with cross functional teams
▶️ Client Support Specialist
🖊️ Maropost
📍 Sahibzada Ajit Singh Nagar