Customer Support Executive

Customer Support Executive

25 Oct
|
Talent Corner HR Services
|
Kolhapur

25 Oct

Talent Corner HR Services

Kolhapur

Interested candidate can share cv on 7428949118 ( Whats app only )

Location - Mumbai

experience required - 6 months +

Max Budget - 28 K

6 days working

Key Responsibilities:

1. Improve conversion ratio: Your primary focus will be on improving the customer conversion ratio by effectively engaging with potential customers and guiding them through the sales process.

2. Customer Feedback: Gather and analyse customer feedback through surveys, feedback forms, and other channels. Actively listen to customer suggestions, complaints, and concerns, and take appropriate actions to address them.

3. Problem Solving: Identify and resolve customer problems in a timely and efficient manner. Collaborate with internal teams,





such as technical support or sales, to provide comprehensive solutions and ensure customer satisfaction.

4. Customer Retention: Implement strategies and initiatives to enhance customer retention rates. Proactively engage with customers to build long-term relationships and identify opportunities for upselling or cross-selling products or services

▶️ Customer Support Executive
🖊️ Talent Corner HR Services
📍 Kolhapur

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