25 Oct
Galytix
Junagadh
Business Overview:
Galytix “GX” is a banking and insurance industry- specialised generative AI language model. GX empowers credit analysts and claims managers with a Personalised AI Assistant delivering a step-change in their productivity and decision making. GX is fed by sector-specific data and knowledge and easily adaptable through ontology layer to reflect institution-specific rules and governance.
Job Description:
- User Support: Provide technical support to end users, including troubleshooting
and resolving issues related to Azure AD, O365, device management, and general
software/hardware issues.
• System Monitoring: Monitor the health and performance of IT systems, ensuring
the availability and security of cloud services (Azure, AWS) and on-premises
infrastructure.
• Script Automation: Create and maintain scripts in PowerShell and Bash to
automate routine tasks such as user provisioning, system updates, and backups.
• Cloud Resource Management: Use Terraform and other IaC tools to deploy,
manage, and scale cloud infrastructure resources across AWS and Azure
environments.
• Device Management: Assist with device enrollment in MDM solutions, ensuring
devices are secure and compliant with company policies.
• Network Support: Troubleshoot basic networking issues, including connectivity
problems and configuration of firewalls, switches, and routers.
• System Maintenance: Perform regular updates and maintenance on Linux and
Windows systems to ensure they are secure and running efficiently.
• Documentation: Maintain accurate documentation of IT processes,
troubleshooting guides, and cloud infrastructure configurations.
Key Skills:
- 2-4 years of experience in similar role
• Azure Active Directory: User management, security settings, software installation,
end-user troubleshooting.
• Microsoft O365: Admin support for Exchange, Teams, SharePoint.
• Device Enrollment: MDM solutions, device security.
• Scripting: PowerShell, Bash, and Linux shell scripting.
• Basic Networking: Connectivity troubleshooting, basic configurations.
• Operating Systems: Support for Linux and Windows.
• Cloud Services: Familiarity with AWS, Azure.
• Infrastructure as Code (IaC): Experience with Terraform for provisioning and
managing cloud resources.
• Automation: Ability to automate tasks using scripting and IaC tools
▶️ Information Technology Support Specialist
🖊️ Galytix
📍 Junagadh