26 Oct
Apex Services
Surat
Dear Candidate,
Greetings From "APEX SERVICES"
Designation- Assistant manager/Deputy manager
Role- Service Manager
CTC- upto 4.5 LPA + incentive + other benefit
Roles Responsibilities:-
Service Manager:-
- AOF form filling and scrutiny(PCG/NR/RI)
- DIS Pledge to be processed before cutoff time ensure no auctions. DIS booklet register to be maintained.
- Filling modification maintenance forms with less rejection.
- Handle walk-in customer queries customer queries received from bank/dealing branch or ASL Sales team
- First time resolution of customer interactions should be minimum 90%
- Promote and drive self help to customers
- Ensure branch mapped customer queries at contact center is reduced
- Send monthly PL ledger
- NISM 8 NISM 5 candidate should preferred
- Gradation is mandatory.
Kindly reply with an updated CV at [email protected] if you are interested in the mentioned Job Role, you cancallalso on 9005316681.
This job is provided by Shine.com
▶️ Service Manager
🖊️ Apex Services
📍 Surat