26 Oct
Pragma Technology Consulting Services
Tiruppur
Position : Salesforce CPQ Administrator
Experience : 8+
Job Type : Contract
Duration : 6 Months
Joining : Immediate
Location : Remote, India.
Job Summary:
We are seeking an experienced Senior Salesforce and CPQ Administrator to manage and optimize our Salesforce platform and Salesforce CPQ (Configure, Price, Quote) application. The ideal candidate will have in-depth knowledge of Salesforce administration and a strong understanding of CPQ processes, ensuring smooth operations, configuration, and troubleshooting of both systems. You will collaborate closely with sales, finance, and technical teams to drive process improvements, manage integrations, and provide support for ongoing digital transformation initiatives.
Key Responsibilities:
- Administer and maintain the Salesforce platform, including user management, security settings, and role hierarchies.
- Manage Salesforce CPQ (Configure, Price, Quote), including product configuration, pricing rules, and quote templates.
- Ensure data integrity through regular data imports, exports, de-duplication, and database cleanup activities.
- Design and implement process automation using Salesforce workflows, process builders, flows, and approval processes.
- Set up and maintain product bundles, discount structures, and approval workflows within CPQ.
- Collaborate with sales, finance, and product teams to improve quoting, upselling, renewals, and the overall sales process.
- Develop and implement custom fields, validation rules, and object relationships to support business needs.
- Integrate Salesforce with other key systems such as ERP, billing, and other third-party applications.
- Troubleshoot and resolve issues within Salesforce and CPQ to ensure system availability and data accuracy.
- Coordinate Salesforce and CPQ release management, ensuring proper testing, user training, and seamless deployment.
- Provide user training and create documentation for new features, ensuring company-wide adoption.
- Develop and maintain reports and dashboards to monitor sales performance, quoting accuracy, and key business metrics.
- Ensure compliance with company policies and industry standards, including SOX and GDPR, in Salesforce and CPQ configurations.
- Stay up to date with Salesforce and CPQ features and drive continuous improvement within the platform.
- Lead cross-functional projects that optimize sales processes and improve the efficiency of Salesforce and CPQ systems.
Qualifications:
- 5+ years of experience as a Salesforce Administrator.
- 3+ years of experience in Salesforce CPQ administration.
- Salesforce Administrator and Salesforce CPQ Specialist certifications preferred.
- Strong technical, analytical, and problem-solving skills.
- Experience in implementing and optimizing workflows, reports, and integrations.
- Excellent communication and collaboration skills, with the ability to work across multiple teams.
▶️ Senior Salesforce and CPQ Admin (Contract, Remote)
🖊️ Pragma Technology Consulting Services
📍 Tiruppur