26 Oct
Abbey Edge India, Mohali
Sahibzada Ajit Singh Nagar
Job details
Here’s how the job details align with your profile.
Pay
- From ₹20,000 a month
Job type
- Full-time
- Permanent
Shift and schedule
- Day shift
Location
Mohali, Punjab
Full job description
Job Title: Executive E-commerce (Order Processing)
Location: Mohali
Key Responsibilities:
Order Processing:
- Process and track orders from various e-commerce platforms, ensuring accurate and timely fulfillment.
- Monitor and manage the order lifecycle, including picking, packing, and dispatching.
Inventory Management:
- Track inventory levels across all platforms to prevent stockouts and overselling.
- Coordinate with the warehouse and supply chain teams to maintain optimal stock levels.
- Ensure accurate inventory data across all marketplaces.
Product Listings and Catalog Management:
- Create, edit, and maintain product listings, including descriptions, pricing, images, and other details.
- Optimize product listings for visibility and conversion rates on each platform.
- Ensure all listings adhere to platform guidelines and company branding standards.
Vendor and Marketplace Coordination:
- Communicate with marketplace support teams to resolve any issues with listings, orders, or platform policies.
- Stay updated on platform policy changes and implement necessary adjustments promptly.
Payment Reconciliation:
- Verify payments received from marketplaces and coordinate with the finance team to reconcile discrepancies.
- Monitor fee structures and platform service charges to ensure accurate costing.
- Customer Service and Issue Resolution:
- Address customer inquiries, returns, and complaints related to e-commerce orders.
- Coordinate with the customer support team to resolve order-related issues promptly.
Data Analysis and Reporting:
- Track and analyze key e-commerce metrics (e.g., order volume, fulfillment times, return rates) to optimize processes.
- Prepare weekly/monthly reports on e-commerce performance, sales trends, and inventory health.
Contact : 7717222822
HR Shweta
Job Types: Full-time, Permanent
Pay: From ₹20,000.00 per month
Schedule:
- Day shift
Experience:
- E-commerce executive: 1 year (Required)
Work Location: In person
▶️ Executive E-commerce
🖊️ Abbey Edge India, Mohali
📍 Sahibzada Ajit Singh Nagar