27 Oct
Consolidated
Tiruppur
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.
Responsibilities:
- Answering customer questions about the company, products, or services.
- Resolving customer complaints.
- Directing customers to the right department or supervisor.
- Taking orders or processing payments.
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
▶️ Customer Support Executive
🖊️ Consolidated
📍 Tiruppur