27 Oct
Getronics
Gurugram
> - Manages the design, implementation, and ongoing management of
> mainly Cisco environment, including LAN, WAN, and Wireless
> Environments. Coordinates with networking vendors to ensure
> appropriate platform integration and performance. Makes
> recommendations to senior management on new technologies and
> products for enhancement of the network.
> - Leads and participates in the installation of Network systems and
> equipment for new facilities and expansions. Tests, debugs, and
> analyses performance, and documents infrastructure components.
> - Develop network infrastructure installation procedures to ensure
> successful integration of systems hardware/software. Develops and
>
> recommends technical strategies and solutions to maintain and/or
> expand service levels.
>
> - Monitors and analyses network and provides results on a regular basis.
> Takes corrective action to improve data network.
> - Responds to emergency situations and can perform effectively
> troubleshooting during production outages.
> - Assist in guiding, training, instructing, and assisting others at peer or
> lower levels on technical issues and products.
> - Other duties as assigned.
> This role involves client interaction. The scope of products/vendors covers –
> Primarily Cisco (Routing/Switching), F5 Load Balancers (LTM, ASM, APM,
> GTM)
> Secondary:
> One of the following firewalls Palo Alto, FortiGate, Cisco ASA, Cisco
> Firepower
> Cisco / Meraki (Wireless), Cisco ACI – Added Advantage
> Accountabilities:
> - Act on Incidents reported by our network management tools.
> - Act on Incidents reported by the customer (via our service desk)
> - Proactively test & upgrade software on various devices
> - Analyse capacity management reports & propose improvements.
> - Prepare and execute Change requests.
> - Remotely Configure new devices
> - Interact with multiple teams (Helpdesk, Customer, Service delivery
> Mgr.)
> - Make technical advisory/designs for customer network migrations.
> - Make technical advisory to improve customer security environment.
> - Communicate & raise incidents to 3the party (vendors/telecom
> providers)
> - Create and update documentation sets.
> - Propose improvement plans (technical & human activity)
> - Proactively seek guidance from peers and seniors where required.
> - Team presentations on your activities
> - Propose improvements for our network management tools /
> Configuration.
> - Analyse reporting before used by Service Delivery Manager
> - Understand vendor product/solution evolutions
> Core Skills
> - Minimum 8 years relevant experience (see list of vendors)
> - Hands-on experience working in an ITIL-structured organization
> dealing with Incident / Change / Problem management.
> - Hands-on experience in handling major IT infrastructure vendor
> products such as Cisco, F5, Fortinet , Palo Alto.
> - Expert with implementing and supporting routing protocols.
> - Experience with Wireshark or other protocol analyzers.
> - Configuring network & security devices with end-to-end security in
> mind.
> - Configuring end-to-end Quality of Service
> - Troubleshoot using traffic analyzers,
NetFlow collector, capacity
> management tools.
> - Capable of performing and assisting others with structured
> troubleshooting
> - Big IP architecture and topology
> - F5 Local Traffic Manager (LTM)
> - F5 Global Traffic Manager (GTM)
> - F5 Application Policy Manager (APM)
> - F5 rules
> - F5 Web Accelerator
> - Experience using tools for analyzing layer 7 protocols.
> - Experience performing TCP/IP analysis through packet captures.
> - Ethernet troubleshooting at the switch and interface level.
> - Ability to analyze DNS resolution.
> - Vulnerability remediation on LTM and GTM
> - Major upgrades and bug fixes with all the listed primary and
> secondary products.
> - Incident Report Document writing.
> - Documentation (MS Word)
& drawing (MS Visio) updates
> - Participating in Team and customer meetings.
> Soft Skills
> ▪ Driven and Customer-focused.
> ▪ Ability to work well under pressure.
> ▪ Proactive Attitude
> ▪ Problem Solving
> ▪ Excellent Communication – Verbal & Written
> ▪ Independent and resourceful with minimal supervision
> ▪ Team player
> ▪ Take initiative
> Certification/Training
> - Master’s or graduate degree holder
> - F5 Certified Administrator/Technical Specialist/Solution Expert
> (Desired)
> - CCIE/CCNP R&S;(Desired)
> - Awareness ITIL® V3 framework
> - English speaking & writing skills (additional languages are a plus)
▶️ Technical Consultant – Network & Security
🖊️ Getronics
📍 Gurugram