Centre Manager- MUBB

Centre Manager- MUBB

>
> Position
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> Center Manager- Bancassurance
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> Band
>
> 4
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> Reporting to
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> Regional Manager - Bancassurance
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> Function
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> Bancassurance- YBL Sales
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> Key Responsibility Areas:
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> - Recruit, train and Supervise executives to achieve the agreed business targets and insurance sales in the defined cluster (40 and odd branches) and building a progressive partnership with the bank.
> - Manage the discrepancies at the cluster level, provide support for ongoing issue resolution, manage initiatives deployed, providing induction and on-the-job training for Ops processes and workflows to team in order to achieve operations excellence & derive customer satisfaction.
> - Participate in the hiring process,





Counsel and Mentor performance, Conduct Fortnightly PRPs, co-create and implement recognition platforms in order to build a capable and motivated team in the Yes Bank Relationship.
> - Anticipate training requirements for the partner and lead the development and deployment of partner training programs in order to increase the selling effectiveness of owned as well partner teams.
> - To ensure that the system requirements are met in order to the relationship is productive and mutually beneficial and compliant with all regulatory requirements.
> - Deploy and monitor implementation specifically Bank staff contests/R&R; in order to accelerate revenue generation with the Channel.
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> Measure of Success:
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> - CBP, Case Size, manmonths, Paid cases
> - Initiatives deployed-Plan VS actual
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> Customer satisfaction scores.
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> - Hiring vs. objectives
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> Employee Satisfaction Scores
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> - Feedback from Partner
> - Channel Partner feedback
> - Adverse observations in Audit Scores
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> Incremental business results (Leads /
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> policies etc.), Spend - Budget vs. actual
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> Desired qualifications and experience:
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> - Master of Business Administration or equivalent
> - 5-7 years of experience in Sales, prior experience in Insurance essential with min 2 years of team handling experience.

▶️ Centre Manager- MUBB
🖊️ Max Life Insurance
📍 Chandigarh