Customer Care Associate

Customer Care Associate

1) Answer incoming customer phone calls and take appropriate action for each call
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> 2) Maintain customer satisfaction ratings based on explicit criteria set forth by the company
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> 3) Attend mandatory training sessions to stay updated on product or company policy changes
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> 4) Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
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> 5) Input data into the company computer platform to keep each customer record updated

▶️ Customer Care Associate
🖊️ Kreez Consulting
📍 Sahibzada Ajit Singh Nagar