28 Oct
myGwork - LGBTQ+ Business Community
Secunderabad
This job is with Amazon, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Description
Job Title: Operations Manager
Job Description
A strategic and people leader and a large team, the Ops Manager of Amazon INFC is empowered with complete operations responsibility for Outbound/FCD/ Changeops or IB. She/he create Building level cost efficiencies at a Six sigma level deliverables, coupled with driving Regional/National level key Brilliant Basics Initiatives
Responsibilities
- Ensure a safe work environment for all associates
- Lead and supervise a team of Area Managers,
TL's as Direct reportees supported by PAs and Associates in Outbound Operations
- Responsible for the overall Safety, Quality, Productivity and Delivery performance of Outbound Operations
- Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs
- Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
- Ensuring Building heath and inventory metrics with best in class quality metrics
- Ensure BM rates and OP2 throughput deliverables
- Interfacing well with other OM's. Taking up cross functionally the adoption of best practices.
- Proactively identify and lead process improvement initiatives
- Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
- Lead ART (Annual Sale) events from capacity planning perspective and prepare Man, Material , Machine in its perspectives.
- Carryout machine (resources)
planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
- Ensure best practices in people management and accountable for FC's compliance, Connections and scorecards.
- Manage People and team development
- Understand Flex levers , take up new Amazon technicalities associated with the role's requirements and Amazon ERP systems.
- Create leaders and talent pipeline. Good stake holder management and project management skills
- Do cross functional and cross mile interfacing and take up for the best practices and initiatives
Basic Qualifications
- 3+ years of Amazon (blue badge/FTE) experience
Preferred Qualifications
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays