29 Oct
Careerxtra
Junagadh
We are collaborating with a highlyrated BPO to recruit experienced Germanspeaking Customer Support Professionals for remote positions. The selected candidates will provide support to customers of an ecommerce brand. Location: Remote/work from home in Serbia Employment Type: Fulltime Responsibilities: Deliver technical customer support via voice chat and email promptly Ensure an exceptional customer experience Document all interactions in a dedicated CRM system Act as a key contributor within the internal team and wider department initiatives providing feedback/updates promoting collaborative solutions and supporting colleagues/department Requirements: Proficient verbal and written communication skills in German (C1 level) and English (B2)
Prior experience in Customer Support and technical support particularly with a help desk or other IT functions Ability to undergo a background check Strong independent work and remote team collaboration skills Proficiency in problemsolving critical thinking and adaptability Strong working knowledge of external systems and PCbased Internet and software applications (e.g. internet Microsoft Office) Offer: Competitive remuneration package based on experience skills and performance Permanent contract Private health and life insurance Dynamic and creative team with a positive and friendly atmosphere Supportive work environment with excellent employee reviews background check,help desk,verbal and written communication,verbal communication,customer,german,english communication skills,microsoft word,skills,customer service,customer support,german language skills,internet,help desk support,crm,microsoft office,remote team collaboration,adaptability,problem-solving,english language proficiency,german language,written communication,pc-based internet and software applications,on-call support,english language skills,interpersonal skills,communication,technical support skills,english,german language proficiency,knowledge of internet and software applications,english language,team collaboration skills,critical thinking,it functions,problem solving,communication skills,atmosphere,german communication skills,technical support,bpo,chat
▶️ Customer Support Specialist German
🖊️ Careerxtra
📍 Junagadh